Image Credit: Karen Dias/XPRESS
Gulf News (Dubai) reports that a "minor incident" on Sunday is responsible for the close of the BK's Observation Deck.
Sixty people were stranded for over an hour at the top after an elevator apparently got stuck on the way up. A loud bang and cloud of smoke frightened those on the deck. The passengers in the elevator had to climb up a ladder to get out.
Two views of the situation.
An American tourist:
"But there was a big lack of communication throughout the whole ordeal and it has certainly put me off going back up or taking visiting friends and family."
An unnamed "official".
"It is absolutely normal for a new building to face minor issues such as this, which involved one of the Burj Khalifa's elevators."
As I noted in an earlier post, often new buildings particularly skyscrapers have problems during their initial opening phase. That's not the issue. It is how any such problem is handled. Pretending that they don't exist isn't really the best way to go.
So it might be helpful to refer to this not as "maintenance" but what it really is "repairs" - fixing defects. After only one month in operation, there hasn't been any significant wear and tear.
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